Track Your MARVEXA LLC Order 

Your journey to elegant relaxation is almost here! We know you’re excited to receive your MARVEXA LLC goodies. This page will help you track your order every step of the way.

How to Track Your Order (Easy Steps!)

    1. Find Your Tracking Number: Check your email inbox (and spam folder!) for an email from us with the subject “Your MARVEXA LLC Order Has Shipped!” This email contains your unique tracking number.
    2. Enter Your Tracking Number: Use the tracking tool below:

  1. View Your Order Status: You’ll be redirected to the shipping carrier’s website, where you can see the latest updates on your package’s location.

Understanding Your Order Status

  • Order Received: We’ve got your order!  We’re excited to start preparing your MARVEXA LLC treats.
  • Processing (1-2 Business Days): Your order is being carefully prepared and packaged by our team. We’re making sure everything is perfect before it ships!
  • Shipped: Your order is on its way! The tracking number provided in your shipping confirmation email is now active.
  • Out for Delivery: Almost there! Your package is with the delivery driver and will be arriving soon.
  • Delivered: Enjoy your MARVEXA goodies! We hope you love them. 

Tracking Information Timeline

The tracking information will update as your package moves through the shipping process. Keep in mind that sometimes there can be slight delays in updates. Don’t worry, your package is still on its way!

Example Tracking Timeline

What If Tracking Isn’t Updating?

Sometimes, tracking information may take up to 24-48 hours to update after the package has shipped. If you haven’t seen any updates after 48 hours, please:

  • Check Again Later: Tracking information can sometimes be delayed.
  • Contact Us: If you’re still concerned, reach out to us at support@marvexa.store, and we’ll investigate!

Delivery Issues and Solutions

We understand that sometimes things don’t go as planned. Here’s what to do if you experience a delivery issue:

  • Package Not Delivered But Marked as Delivered:
    • Check with your neighbors.
    • Look around your property.
    • Contact the shipping carrier directly using your tracking number.
    • If you still can’t find it, contact us at support@marvexa.store within 7 days of the marked delivery date. We’re here to help!
  • Damaged Package:
    • Take photos of the damaged package and items inside.
    • Contact us at support@marvexa.store within 48 hours of receiving the package with the photos and your order number. We’ll take care of it.

Contact Information for Order Questions

Need further assistance? We’re here for you!

Frequently Asked Questions (FAQs)

  • How long does it take to receive my order? Processing takes 1-2 business days, and shipping takes 3-5 business days within the USA.
  • Can I change my shipping address after placing my order? Unfortunately, we can’t guarantee address changes after an order is placed. Please contact us ASAP at support@marvexa.store, and we’ll do our best to help.
  • Do you ship internationally? Currently, we only ship within the USA.

Our Shipping Partners

We partner with reputable carriers to ensure your order arrives safely and on time.

  • USPS
  • UPS
  • FedEx

Order Modification Requests

Need to make a change to your order? While we can’t guarantee modifications, please contact us immediately at support@marvexa.store with your order number and the requested changes. We’ll do our best to accommodate you!


© 2023 MARVEXA LLC. All rights reserved. Our Journey to Elegant Relaxation.